BOB Financial Solutions Limited – Sr. Officer / Officer – Customer Service Vacancy (Mumbai, Maharashtra)

Minimum
Salary

Please check with the concern authority or website

Qualification

Graduate degree.

Age
Limit

45 Years as on date of receipt of Application

Experience
Requirements

1+ Year as on last date of receipt of application.

 Effective Communication skills.  Patient listener.  Capable of Decision Making.  Good Interpersonal Skill.  Customer centric.  Hard Working.  Basic know how of operating Computer (MS-Office)

Job
Responsibilities

This position would include the mentioned set of responsibilities but not limited to:  Process customer requests efficiently.  Adhere to the internal & external policies and guidelines.  Handle customer queries and complaints.  Work with responsibility and accuracy within the defined TAT.  Be an integral part of the Team and should have readiness to learn new things.  Acquainted with the Credit Card Industry and the offerings of the peer.  Need to effectively manage Vendors.  Need to liaison with Internal and external customers.

How to
Apply For
BOB Financial Solutions Limited
vacancy :

Interested candidate can apply online. careers@bobfinancial.com with subject as “Sr. Officer / Officer – Customer Service” Website www.bobfinancial.com

General
Instructions

 It may please be noted that company is not bound to call all the applicants for interview. Only shortlisted candidates will be called for selection procedure.  Canvassing, in any form, will result in disqualification of candidature.  In case of any modification in advertisement shall be updated only in Website.  The above recruitment may be scrapped at any stage of recruitment process without assigning any reasons.  Company may conduct background checks/CIBIL check at any stage of process and also call for current compensation detail/qualification documents/past employment proofs for conclusion of recruitment process.

Job
Type

OTHER

Job
Deatils:

Minimum
Salary

Please check with the concern authority or website

Qualification

Graduate/ Post–Graduate degree in Business from reputed universities.

Age
Limit

45 Years as on date of receipt of Application.

Experience
Requirements

1+Years as on last date of receipt of application.

 Knowledge of MS-Office especially in Excel.  Effective Communication skills.  Capable of Decision Making.  Good Interpersonal Skill.  Knowledge of credit card/Debit Card domain will be added advantage.

Job
Responsibilities

 Maintain strong business relationship with cards merchants through support service for increasing merchant base and business growth.  Ensure Smooth acceptance of cards at the merchant points in order to maximize customer satisfaction.  Ensure that all merchant queries are effectively handled.  Visit merchants to promote Debit and Credit Card  Relationship management is required with our vendor.

How to
Apply For
BOB Financial Solutions Limited
vacancy :

Interested and eligible candidates can apply online. Last Date 19 March 2020.

Job
Type

OTHER

Job
Deatils:

Minimum
Salary

Please check with the concern authority or website

Qualification

Graduate in any discipline. Post-Graduation (Preferable).

Age
Limit

55 Years as on date of receipt of Application

Experience
Requirements

Minimum 16 years of experience in banking or financial services companies. Hands on experience within the risk function for credit cards or unsecured lending for a minimum of 5 years at a bank or NBFC is a pre requisite. Exposure to risk management of secured products will be an added advantage. Demonstrated credit and risk experience with a focus on analytics, data interpretation and holistic business understanding.

Strongunderstanding ofthe CreditCard&PersonalLoans credit products and Risks associated with the same. Sound understanding of all relevant regulatory framework related to the Credit Cards and Personal Loan products as well as enterprise. SoundunderstandingofBusinessprocessesaswellasdynamicsoftheexternal environment. Knowledge ofInformationSecurity relatedrisks andprocesses andmitigating them would be an added advantage. Ability to identify patterns, forecast trends and risks associated therein. Ability to contribute to strategy and business growth. Strategic and analytical bent of mind. Strong investigative and decision making skills. Ability to make sound decisions by clearlogical thinking and demonstrated process drivenapproach. Ability to deal with ambiguity. Ability tomanage andinfluenceinternal aswell as external stakeholders

Job
Responsibilities

Responsible for and has the authority to make decisions on risk management issues that directly impact the company. Sets the strategic risk management vision and is charged with delivering that strategy forthe company. Develop the Risk Management team by bringing in and developing the required competencies within the team to able to assess and mitigate the risks within and outside BOB Financial. Set the risk assessment and underwriting framework for the credit cards and other loanproductswithinBOBFinancial inlinewiththecompany’s risk appetiteand monitorforresultsagainstset benchmarksandstandards. IdentifytheMarket,Enterpriseand Organizations Risks for BOBFinancial, quantify the risk limits and take risk mitigation activities as required. Identify the risks arising from emerging trends / regulatory changes / technology changes forthecreditcards,unsecuredandsecuredloan products and develop strategies to mitigate the same. Set up the Framework and the guidelines to analyze the portfolio risk and build the team to continuously monitor risks form a product portfolio perspective. Responsible for implementing the infra structure necessary toidentify,assess and manage the control of risk. Create and disseminate risk measurements and reports. Co-Ordinate with Technology team in managing Information Security forthe BOB Financial by identifying the potential risk from network and data security and taking measures to mitigate the same. Interface with key stakeholders such as the board,Bank ofBaroda senior management, regulatory and compliance authorities. Develop and set up the team by hiring talent with the appropriate competencies requiredwithin the Risk functionto effectively support business needs and balance portfolio growth with quality of the balance sheet. Asa part of the leadershipteam,provideinsights inthedevelopmentand continuous evaluation of Risk across BOB Financial. Develop a talent pipeline of high potential employees and ensure the retention of key and critical talent within the Risk function.

How to
Apply For
BOB Financial Solutions Limited
vacancy :

Interested candidate can apply online. careers@bobfinancial.com with subject as “Chief Risk Officer” 11th March 2020.

General
Instructions

It may please be noted that company is not bound to call all the applicants for interview. Only shortlisted candidates will be called for selection procedure. Canvassing, in any form, will result in disqualification of candidature. In case of any modification in advertisement shall be updated only in Website. The above recruitment may be scrapped at any stage of recruitment process without assigning any reasons. Company may conduct background checks/CIBIL check at any stage of process and also call for current compensation detail/qualification documents/past employment proofs for conclusion of recruitment process.

Job
Type

OTHER

Job
Deatils: